Type your search query and hit enter:
Shipping details
Please enter your order number or tracking reference below.
{{#movementEvents}}
{{#shouldAddVerticalLine}}
{{/shouldAddVerticalLine}}
{{status}}
{{#hasDateAndTime}}
{{date}}
{{time}}
{{/hasDateAndTime}}
{{/movementEvents}}
Shipping details
{{status_friendly}}
Shipment
{{shipment_tracking_reference}}
Order
{{order_number}}
Service level
{{service_level}}
Courier
{{courier_name}}
{{#showEstimatedDeliveryRange}}
Estimated delivery
{{deliveryRange}}
{{/showEstimatedDeliveryRange}}
{{#hasPickupPointDetails}}
{{pickupPointHeader}}
{{locationType}} name
{{delivery_location.name}}
Location
{{delivery_location.address}}
{{#hasLocationDescription}}
{{delivery_location.description}}
{{/hasLocationDescription}}
Get directions
{{#hasInstructions}}
Instructions
{{#pickupPointInstructions}}
{{.}}
{{/pickupPointInstructions}}
View our
frequently asked questions
Contact our support team at
support@bobbox.co.za
or
(+27) 12 940 1063
{{/hasInstructions}}
{{#hasLocationImage}}
{{/hasLocationImage}}
{{/hasPickupPointDetails}}
Tracking events
{{#isCancelled}}
The shipment has been cancelled.
{{/isCancelled}} {{#isPendingCollection}}
Your shipment will be collected soon. Please check back later for more information.
{{/isPendingCollection}} {{#hasTrackingEvents}} {{#groupedCheckpoints}}
{{date}}
{{#checkpoints}}
{{time_string}}
{{status_friendly}}
{{message}}
{{/checkpoints}}
{{/groupedCheckpoints}} {{/hasTrackingEvents}} {{#courier_name}} {{#courier_phone}}
For additional information, please contact
{{courier_name}} ({{courier_phone}})
and quote tracking reference
{{id}}
.
{{/courier_phone}} {{/courier_name}}
{{/shipments}} {{#show_branding}}
{{/show_branding}}
Related
Frequently Asked Questions
30th July 2017
Similar post
How long does it take to receive my goods?
11th February 2018
Similar post
Refund and Returns Policy
10th October 2022
Similar post
This website uses cookies.
Accept